Our process here at PetSales is pretty simple. We aim to get you a new pet, in a timely manner, that is happy and healthy. All the while making the process easy, understandable, and efficient. We cover every option, from breed, to breeder, color, gender, travel options, and a health guarentee that last a whole year. With a 24/7 customer service team looking to answer any and all of your questions, we hope to satisfy any curiousity you may have about our process. All of our pets are raised in enviornments that are safe, positive, and healthy, and we take precautions and follow guidelines to make sure that is exactly the case.
Every kennel is inspected regularly and through a specific set of rules, which ensure not only us but also you, that each kennel is clear of clutter and other debri (trash), the grounds are mowed and kept free of hazards, and the building is in good repair and contains a controlled, positive enviornment. The kennel must be maintained with minimal odors, drafts, ammonia levels, and condensation. All waste must be readily eliminated to reduce risks of contamination and disease. Each dog needs to be groomed properly and be presentable to the buyers at any time, nails trimmed, and their ears and teeth kept clean. The kennel is to be clear of rust, sharp edges, and chewed surfaces. All surfaces must be kept sanitary and lighting and temperature is to be correctly maintained. Food is to be kept in a manner that prevents spoiling and contamination, and all medication should be stored according to their recommendations. If any injuries are to occur they are to be kept in the dog’s indivual file and accurately recorded, including vaccine protocal. All puppies are to be regularly socialized so that they are happy, friendly, and playful. Each pet should be on an excersize schedule that reflects the needs for that specific breed. All pets should be grouped properly and not in overcrowded areas, and any pets with agressive behavior should be housed seperately.
We want you to be 100% satisfied with your PetSales experience, and there are many ways in which we work hard to make that happen. Learn more through our FAQs page or visit the links below!